Employees Issues

As an employee, you can use the My Issues system to report any type of HR issue, from harassment to theft and more.

Report an Issue either by your name or anonymously with ease.

First, click on the left sidebar button (marked with an arrow below), and select the HR tab (circled below).

getting to the portal's HR tab

Now select the My Issues tab (circled below).

We see that the Issues list is empty, to create a new Issue click on the 'New Issue' button (marked with an arrow below).

creating a new issue by clicking on the marked New Issue button

Now, simply select whether to report as anonymous or not, the report's type, offender, and a brief explanation of what happened.

the New Issue window

When you're done filling the mandatory boxes, click on the 'Report Issue' button (marked with an arrow below).

the New Issue window, filled and ready to be created

In the My Issues tab, we see the newly created Issue, with its relevant details showing in the different columns.

viewing our newly created Issue in the My Issues tab

To find an Issue from the list, either use the search bar or the different filter options (marked with a rectangle below).

the My Issues tab's filtering options are marked with a rectangle

The status of our issue has been updated to 'In Progress' by a manager, signifying active attention and ongoing resolution.

the status has been changed to 'In Progress' indicating progress on it by a manager

marked with an arrow, we notice that our Issue has been Resolved.

To open the Issue's resolution details and its update history, select the Issue from the list.

the Issue is now Resolved, as indicated in the Status column

Now we can view the date of the resolution, the resolver's name, and read the resolution's description.

viewing a Resolved Issue's changes and details

To return to the Portal HR Guide hub, click here.

To return to the main guide hub, click here.