Matches & Screenings

The matches tab shows all Matches found for each Identity during a screening.

Each match will need to be viewed, and resolved.

This makes sure that a new Client is not hiding an potentially risky identity.

Let's start by creating an example Client.

a New Client window, filled. the Create button is marked with an arrow

This is the Client page, we were automatically directed here after creating the new Client.

Circled below is the Client's screening status.

the Client is Screened immediately as it's created, and the Matched status means that the system found Matches that have a probability of being the Client's identity.

Marked with an arrow below is the Start Screening button, that forces a new screening to accur.

on a Client's page, the status is circled, the Start Screening button is marked with an arrow

Review Screening Reports

In the Matches tab on the left sidebar, we can also view all Clients that needs to be reviewed and verified, as the system found possible Matches for their profile.

To review a screening, we'll click on the 'View Screening' button (marked with an arrow below).

on the Matches tab, the View Screening button is marked with an arrow

This is the Matches list for a Client.

We can see two possible Matches, let's click on View Full Report (marked with an arrow below) on the first Match.

in a Screening page, the View Full Report button is marked with an arrow

Here we can browse through the different tabs, Regulait's system uses information from profile databases around the world to compare profile information.

The image below looks at the General Info tab, we can already see that our Client shares the same birth date as this profile, we'll look further down the tabs.

the Full Report window, on the General Info tab

Here, we can see that this person is the director of a company called CNAM.

the Full Report window, on the Position tab

On the Datasets tab, we can view the Database Regulait's system used to find this specific match.

the Full Report window, on the Datasets tab

When we conclude that our Client, "Emily"' a female Client is not a male director of a company in Moldova, we'll click on the Resolution button (makred with an arrow below).

in a Screening page, the Resolution button is marked with an arrow

Now we'll fill the resolution reason, and click on Save.

on a new Resolution window, the Save button is marked with an arrow

We can also use the Quick Resolution button, to resolve a Match without giving an explanation.

in a Screening page, the Quick Resolution button is marked with an arrow

Marked with an arrow below, the trash bin icon removes a resolution, and the match is once again waiting to be resolved.

in a Screening page, the Remove Resolution button is marked with an arrow

Verifying a Client

Marked with an arrow below, by hovering over a resolution's reason we can read the full reason filled.

Circled below is the 'Set Client Verified' button, we'll click on it once all Matches are resolved.

in a Screening page, the Resolution Info is marked with an arrow, the Set Client Verified button is circled

Back in the Client tab, marked with an arrow below, we see that Emily's status is now Verified.

It will stay that way unless, on the next scheduled screening, more Matches will be found to Emily's profile.

on the Client list tab, the Verified status is marked with an arrow

The Start Screening button will immediately screen Emily's profile, unrelated to the normal scheduled screenings timeframe, that we have selected while Creating or Editing the Template.

on a Client's page, the Start Screening button is marked with an arrow

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